Smilelove Reviews

Based on 1 customer review from our shopper community, Smilelove's overall rating is 5.0 out of 5 stars and 100% of reviewers recommend this brand, which indicates that most consumers are generally satisfied with their purchases.

5.0

1 Review

Overall Rating

5 Stars

1

4 Stars

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3 Stars

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2 Stars

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1 Star

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Good Value

0.0

Price & Quality

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Shipping & Delivery

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Customer Service

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Return Policy

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All Reviews (1)
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blackbird107
September 13, 2019
"Smilelove Treatment Success"
Currently I am halfway through my 10 month treatment plan. I used to have braces as a teenager, however, I lost my retainer. Therefore, all of my teeth turned back into a big crowded mess. I contemplated getting Smilelove treatment and am glad I went through with it! It is nice to get my confidence back with a straighter, happy smile. Another benefit is Smileloves aligners are cheaper, great quality, and trimmed nicely around the gum line unlike other competitors out there.
Also, use discount code SUMMER250 at checkout in Canada to save an extra $150 off your purchase, or discount code KIMB550 to save an extra $550 in the U.S.
Thanks Smilelove for giving back my confidence 😁
Questions & Answers
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How long does it take to get the kit and when do i start my payments?

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redfrog457
July 07, 2020

“I would suggest not purchasing through them. I financed the kit in March 2020 with a $250 down payment. My contract said I am able to return the UNopened kit within 30 days for a full return. I returned the kit within a week of receiving it. However, they have no returned my money and the financing company is calling me for payment. Which means this is going on my credit. I have called many times with no answer. I have sent many many emails. I have also sent in a compliant to BBB. It is now mid-July 2020 and I have yet to receive a response. Do NOT use this company. There are several other companies out there that will actually honor their contract and not ruin your credit.”

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Did anyone ever get a refund from smilelove?

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Can we just pick them up

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LucyBrooks
March 04, 2020

“NO, they are made by a 3rd party in Pakistan. You will need to wait at least 5 weeks to get them after all is done and impressions are approved.”

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I have not even received mine yet. just trying to get impressions correct has been a nightmare. i would like to cancel has any one been through this?

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bluewolf897
April 09, 2020

“Yes it was hard to get the impressions right. One person said their fine another said no. It's a very slow process and it seems like you have to deal with a different employee each time. I asked for a refund and was told I was entitled to one, but then got no response. It's been four months now and I've had to file a complaint with the BBB.”

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Has anyone ever received a refund?

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RubenBurke
April 10, 2020

“I was told I would.... Then never heard back from them nor will they respond”

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